We offer a fast and convenient Free delivery service to suit our customers needs. Local customers can choose to have your order delivered, or take advantage of our unique Ship To Store service where your order is sent to your local store for collection. For more information on our range of delivery services please see below.
At Hendri Measure Store our priority is to ensure that you are highly satisfied with your purchase. In the unlikely event that you are not, please feel free to return your goods within 30 days of the purchase date for a full exchange or refund. Any item including lenses can be returned to us for any reason provided it is returned in ‘showroom condition’ with its original packaging and with a valid receipt. Returns can be made at any Hendri Measure Store (not just the one you purchased at), including purchases made online. Or you can return your purchase by post.
Refunds will be processed using the same method of payment used for the original purchase. Credit & debit card refunds must be made to the card used for the original purchase, cheque payments will be refunded in cash but due to banking restrictions can only be refunded at least 14 days after the original purchase date. Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt.
We work with multiple carriers to offer you different shipping options. UPS is our preferred carrier, but you may also choose FedEx or DHL, EMS or TNT (Local only). Expedited shipping options are also available for rush deliveries.
*Excludes “Standard” Shipping which requires additional processing time.
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